Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking services. By using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and non-personal information:

• Full name, email address, and phone number
• Payment information (processed securely through payment gateways)
• Booking details such as check-in and check-out dates
• Device and browser information
• IP address, location data, and usage patterns

3. How We Use Your Information

We use your information to provide and improve our services, including:

• Processing and confirming your bookings
• Sending booking confirmations, receipts, and updates
• Improving our website functionality and customer experience
• Complying with legal obligations and preventing fraud
• Responding to your support requests and inquiries

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information with:

• Trusted third-party vendors (e.g., payment processors like Cashfree) to complete your transactions securely.
• Service providers who assist us in maintaining and improving our website.
• Law enforcement or government agencies when required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the Internet is 100% secure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access and review the personal data we hold about you
• Request correction or deletion of your personal information
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at privacy@example.com.

8. Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at support@example.com.

Last updated on: 17/10/2025